Website Terms

Terms of Use

These Terms of Use govern access to and use of the Nyiragongo Expedition website, including inquiry forms, itinerary content, pricing pages, media, and downloadable materials.

Policy Summary

Website Terms

These Terms of Use govern access to and use of the Nyiragongo Expedition website, including inquiry forms, itinerary content, pricing pages, media, and downloadable materials.

This demo usage page should be replaced with your final website usage, privacy, and intellectual property terms before launch.

Important

Use this as your operator draft, not your final legal sign-off.

This is a working operator draft and should be reviewed against your final privacy, payment, and booking policies before public launch.

1. Acceptance of These Terms

By visiting or using this website, you agree to be bound by these Terms of Use and any related policies published by NYIRAGONGO EXPEDITION.

If you do not agree, you should stop using the website and contact the company directly for offline assistance.

2. Website Content and Informational Use

Tour descriptions, route suggestions, permit information, destination advice, sample prices, and departure ideas on this site are provided for general planning purposes only.

Availability, government permit fees, park rules, airline policies, border rules, health requirements, and actual final pricing may change at any time before booking confirmation.

3. No Guarantee of Availability or Website Accuracy

We aim to keep the website accurate and updated, but we do not guarantee that all text, images, pricing, inclusions, dates, or technical information are always complete, error-free, or current.

Publication of an itinerary, rate, or offer on the website does not itself create a binding contract or guaranteed reservation.

4. Use of Forms and Submitted Information

When you submit an inquiry, planner request, booking request, newsletter request, or any other form, you confirm that the information you provide is true, complete, and submitted by or with authority from the traveler concerned.

You are responsible for checking your contact information carefully so that travel proposals, invoices, permits, and follow-up communication can be issued correctly.

5. Intellectual Property

Unless otherwise stated, the website design, branding, logos, written content, itinerary descriptions, photography, graphics, and media are owned by or licensed to Nyiragongo Expedition.

You may view and print material for personal travel planning only. You may not copy, republish, sell, scrape, redistribute, or commercially exploit website content without prior written permission.

6. Acceptable Use

You may not use the site in any way that is unlawful, abusive, deceptive, harmful, automated in bad faith, or intended to interfere with the site, its forms, or its infrastructure.

You may not introduce malicious code, attempt unauthorized access, abuse inquiry systems, or impersonate another person or company.

7. Third-Party Links and Services

This website may include links to third-party providers, social platforms, review sites, park authorities, payment providers, or external travel services.

Those external websites operate under their own terms and privacy practices, and we are not responsible for their content, availability, security, or service performance.

8. Website Availability and Technical Limitations

We may update, suspend, restrict, or discontinue any part of the website at any time without notice.

We do not guarantee uninterrupted website availability or that the site will always be free from technical faults, delays, compatibility issues, or security risks typical of internet use.

9. Limitation of Liability

To the maximum extent permitted by law, Nyiragongo Expedition is not liable for indirect, incidental, consequential, business, or data-related losses arising from website access, website use, or temporary unavailability.

Nothing in these Terms of Use excludes liability that cannot legally be excluded under applicable law.

10. Privacy and Communications

By contacting us through the website, you consent to us using your submitted details to reply to your inquiry, prepare quotations, discuss travel arrangements, and provide related customer support.

You remain responsible for ensuring that any information you provide for other travelers is shared lawfully and with their authority.

11. Amendments

We may revise these Terms of Use from time to time by publishing an updated version on this website.

Continued use of the website after publication of changes means you accept the revised terms.

12. Contact

Questions about these Terms of Use can be directed to NYIRAGONGO EXPEDITION by email at info@nyiragongoexpedition.com or by phone at +243 824 814 660 / +250 784 811 095.

Business contact address: Gisenyi, Rwanda Kampala, Uganda Goma, DR Congo Head Office: Gisenyi, Rwanda

WhatsApp